After six years we felt it was time to give our website a makeover, so please accept this limited information while our main website is away being enhanced and upgraded.

About Time & Knowledge Ltd

Time & Knowledge Ltd. was set up six years ago to provide a practical and affordable lifestyle management service. We believe that the lack of time in today's society is not an exclusive problem. It is something that affects everyone, everyday. Designed to be a simple answer to a complex world, we are here to give our members an extra hand when they need it most. We offer an innovative range of services for instant and complete support and believe in open and honest communication with everyone we deal with, be they the employee, supplier, member or client. The company always strives to operate to the highest legal and ethical standards. Demonstrating a genuine 'can-do' and entrepreneurial culture, while never forgetting that the relationship with  our client, is just as important as the relationships with our members

Time & Knowledge's Managing Director, Jane Lowther, created and launched the first lifestyle management telephone and internet based service centre in 1999, which immediately opened up the industry making it more accessible and affordable - no longer a luxury. This business model has been adopted by many other UK concierge companies, and even now, Jane and her team are pioneering and leading the way in the lifestyle management industry with inventive new products and tailored solutions.The team at Time and Knowledge have a combined experience of 10 years in the finance, hospitality, concierge, and lifestyle management industries. This experience gives us a great advantage with regards to the knowledge we have acquired as well as the development of our supplier base. We have established best practices and ways of working which benefit us, our members and our suppliers alike. In this way, we can continue to increase service levels and efficiency.

Lifestyle Management

Lifestyle management is a wide-ranging personal assistance service to help our members to accomplish any task that they don't have the time or knowledge to manage themselves. With one call we can assist with all manners of requests - from finding a reliable plumber, arranging a holiday, sourcing tickets for a sold out concert, searching for the perfect gift, cleaners, dog walkers or carrying out research, whatever it is, we can help!

Lifestyle management directly addresses the issue of work/life balance faced by many people today by offering them an extra support service that allows them to delegate organisation of their personal lives. Our service frees members so that they enjoy their lives, by taking the time and stress out of expertly finding and managing reliable suppliers to do whatever they need done. Members are able to delegate any type of personal projects to an expert thereby significantly reducing the amount of time and stress needed to spend organizing it. We provide in-depth knowledge with regard to their daily lifestyle requirements as well as the peace of mind that comes with vetted suppliers. Our members are able to contact us, as many times as they like, with tasks of any level of complexity. This can also include purely research jobs. Discretion is used to prioritise jobs to ensure urgent jobs are carried out promptly according to the customer's needs. There are no hourly or time based charges. However long it takes, a member will only ever pay their membership fee plus the cost of the actual service or product. The suppliers we use are vetted so you can be assured that rogue traders can be avoided and you will receive a high level of service. Unlike other concierge companies, we do not take a commission from our suppliers, so no premiums are added to the cost to compensate for this.

How it can help your company

Lifestyle Management is an effective tool for businesses to increase customer loyalty, motivation and mindshare, as well as being powerful marketing tool to attract new ones. Time & Knowledge focus on acting as a third party provider with the aim of providing corporate clients with a high quality service they can offer their customers in order to add significant value to their product, increase brand loyalty and establish competitive edge. The unique relationship, which this service develops with its members, means they can be guided into certain transaction and commission opportunities. It is a captive distribution channel to which a company can market a broad range of services and products based on each member's demonstrated or declared preferences. Lifestyle management can also be used as a valuable cost effective way to reward and motivate staff. Time & Knowledge can offer your employees unlimited access to a team of experienced lifestyle consultants to help them enhance the quality of life and improve work/life balance

For both services we can create bespoke pricing packages to meet any client's budget. Prices depend on the numbers involved and the clients marketing and implementation requirements. Packages can include a tailored website, own branded marketing materials and a dedicated phone line. These do not have be  presented publicly as a Time & Knowledge  service, but can be  'white labelled' under a client's branding.

If you would like any further information or wish to discuss our service, please contact us as follows.

Rosedale House
Rosedale Road
Richmond
Surrey TW9 2SZ

t: 020 8956 2427
f: 020 8939 9090

info@timeknowledge.co.uk